Investor FAQ

1.What is the mission of The Vitamin Shoppe?

At The Vitamin Shoppe, we promote and inspire health and wellness. We will achieve recognized pre-eminence in specialty retailing and earn trust and strong brand loyalty through:

  • Dedicated and knowledgable associates who are proud of their work
  • A commitment to customer education and as a community resource for health and wellness information
  • Availability of a wide range of specialized value-driven products and services to our health conscious customers
  • Leadership as an industry advocate.

We will deliver our Brand Promise with a results-oriented focus.

Vitamin Shoppe is an omni-channel specialty retailer of nutritional products ranging from vitamins and minerals to nutritional supplements, herbs, sports nutrition formulas, homeopathic remedies, and health and beauty aids. In the United States, more than 150 million people take a dietary supplement every day.

2. On what stock exchange are The Vitamin Shoppe shares traded, and what is the ticker symbol?

Our common stock trades on the New York Stock Exchange in the United States under the symbol “VSI.”

3. Who are the members of the Company’s Board of Directors?

You can view our Board of Directors and Management team by visiting the Board and Management section of our Investor Relations website.

4. Who is the Company’s transfer agent and what is their contact information?

Our transfer agent, Computershare Investor Services, can help you in a variety of shareholder-related services including change of address, lost stock certificates, stock transfer, account status and other administrative services. You can contact our transfer agent at:

Telephone - US and Canada - 800-851-9677
Int'l - 201-680-6578
TDD for the hearing Imparied - 800-231-5469

Shareholders wishing to transfer their stock should send their written request, stock certificate(s) and other required documentation to:

By Mail:
Computershare Investor Services
P.O. Box 43078
Providence, RI 02940-3078
United States of America

By Overnight Delivery:
Computershare Investor Services
250 Royall Street
Canton, MA 02021
United States of America

5. When does the fiscal year end for The Vitamin Shoppe?

Our fiscal year ends on the last Saturday in December.

6. When is The Vitamin Shoppe's next earnings release?

Our next earnings release can be viewed by visiting the Upcoming Events section of our Investor Relations website .

7. What is The Vitamin Shoppe’s CUSIP number?

Vitamin Shoppe’s CUSIP is 92849E 101.

8. Who are the company’s independent auditors?

Our auditors are Deloitte & Touche LLP.

9. How do I contact the Investor Relations department with a question or request?

You can contact Vitamin Shoppe Investor Relations via email by In addition, you can reach Investor Relations by calling 201-552-6430. For information requests, you may also visit the Information Request section of our Investor Relations website.

10. Does The Vitamin Shoppe distribute dividends or have a Direct Stock Purchase Plan?

We do not pay a cash dividend on our common stock. We currently expect to retain future earnings, if any, for use in the operation and expansion of our business and do not anticipate paying any cash dividends in the foreseeable future. The Company currently does not offer a Direct Stock Purchase Plan.

11. Where is the company located?

The Company's headquarters are located at:

300 Harmon Meadow Blvd
Secaucus, New Jersey 07094
Telephone: (201) 868-5959

12. How can I contact Customer Service?
  • To submit a question or comment to us online, just click the button below. Once you have entered your question or comment in the fields provided, click Submit to send it to us.

    Go to Feedback Form

  • For product inquiries or additional questions, customers within the United States may call 1-866-293-3367 - Every Day from 9:00 AM ET to 9:00 PM ET.  If outside of the United States, please call (201) 552-6000.
  • Customers within the United States may fax us 24-hours a day, seven days a week via 1-800-852-7153. Outside of the United States, please fax us via 201-809-0799.
  • or, write to us at:
    The Vitamin Shoppe
    Customer Care Department
    400 Plaza Drive - 3rd Floor
    Secaucus, NJ 07094
13. Where can I find all of the SEC filings for The Vitamin Shoppe? Where can I download and view quarterly and annual reports?

Quarterly and annual reports, as well as other SEC filings, can be accessed on the Investor Relations section of the Vitamin Shoppe: SEC Filings or directly from the SEC:

14. Can I request to receive all SEC filings, annual reports, and/or proxy statements electronically rather than through the mail?

Yes, you can register your email address using the following link to receive news updates and SEC filings alerts: Email Sign-up.